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⚠️ Beta version - please do not make real purchases at this time

BUYER CENTRAL

Shop local, delivered to you by OCSAPP

Explore local products, growing in the West Island, with Laval and downtown Montreal coming soon. Order online, track your delivery in real time, and receive your purchases at home - effortlessly.

$0account, free forever
4delivery time slots to choose from
100%zero-emission goal
West Islandactive zone, Laval & Montreal coming

You pay the price the seller lists, with no markup - plus, only if you choose delivery, one disclosed zone fee shown before checkout.

Shopping local has never been simpler.

OCSAPP is an all-in-one Quebec digital ecosystem connecting buyers to local shops and suppliers through a hyperlocal, zero-emission delivery network. Fresh groceries, household goods, fashion, and more - all in one place, delivered from your own neighbourhood.

WHY OCSAPP

Three steps between you and your order

01

Browse products from local shops

Explore Marketplace Central - groceries, fashion, home goods, and local shops in your area, all in one place. Find fresh food, household items, clothing, and much more.

02

Order in a few clicks

Add items to your cart, choose your delivery window, and pay securely online. Your order is sent instantly to the shop - no phone call required.

03

Received at your door, fast

An ODA driver picks up your order and delivers it to you. Track every step in real time on your phone - from the shop to your door, with a zero-emission goal.

Shopping on OCSAPP, fully transparent.

What every buyer can count on, from their very first order.

✓

Free account, forever - no tier, no signup cost

✓

You pay the seller's exact price - commission is charged to them, never to you

✓

Only one possible fee: delivery - fixed by zone, disclosed before checkout

✓

In-store pickup always available - no delivery fee if you don't use it

HOW IT WORKS

Ready to shop in 3 steps

From sign-up to your first delivery - here's exactly what to expect.

01

Create your account

Sign up for free in minutes. Enter your address, set your delivery preferences, and you're ready to shop.

~2 minutes
02

Browse & order

Find the products you want from local shops on Marketplace Central. Add to cart and check out - delivery in the time slot you choose, or in-store pickup.

At your pace
03

Track & receive

Follow your order from the shop to your door, and get a notification at every step. No surprises - just your order, delivered as promised.

In your chosen time slot
YOUR SHOPPING EXPERIENCE

Everything you need, delivered.

Fresh groceries & everyday essentials

Do your grocery shopping on Marketplace Central - fresh, organic, and local products delivered right to you.

Every local shop, one place

Browse Marketplace Central to shop a variety of products from your favourite local shops - clothing, household goods, beauty, and more, all from your phone.

Live order status

Your order page updates on its own at every step, from the shop to your door.

Scheduled delivery

Choose the delivery day and time slot that work for you, from the next day onward, between 9 AM and 9 PM, subject to availability. OCSAPP fits your schedule.

Eco-friendly delivery

Every delivery is part of our zero-emission goal for Quebec. Shop local, reduce your carbon footprint - no extra effort on your part.

Secure payment

Pay securely with PayPal. More payment methods will be added; the ones available are always shown at checkout. OCSAPP never stores your payment details: they are handled by the payment processor.

Possible fees - always disclosed before checkout

Your total cost is the product price, plus - only if you choose delivery - the zone fee. Some orders trigger an additional surcharge, calculated automatically and shown before you confirm.

Oversize order surcharge

Above 15 kg total in the cart (up to 25 kg): +$4.00 / $4.50 / $5.00 by zone, plus a $2.00 / $2.25 / $2.50 increment per additional 10 kg (40 kg maximum for standard delivery).

Additional-stop fee

When your cart draws from more than 2 shops, a $2.00 / $2.25 / $2.50 fee applies per additional shop beyond the first two.

Long-distance surcharge

Beyond 8 km of delivery (up to 12 km): +$4.00 / $4.50 / $5.00, plus a $2.00 / $2.25 / $2.50 increment per additional 4 km (20 km maximum for standard delivery).

Weight: never yours to estimate

Weight comes from the product listing each seller declares, summed automatically at checkout. You never have to estimate anything.

Always shown before you confirm

Every applicable surcharge is calculated and displayed at checkout, before you confirm your order - never a surprise on your receipt.

Pickup: none of these fees

If you choose in-store pickup instead of delivery, no zone fee or surcharge ever applies.

TRANSPARENT PRICING

What you pay, no surprises

Your account is free, forever. You pay the price the seller lists, plus - only if you choose delivery - one disclosed zone fee shown before checkout.

The only possible fee: delivery

  • Account / subscription: $0 - no tier, no signup cost
  • Markup on product price: $0 - you pay the seller's exact price
  • In-store pickup: $0 - no delivery service used, no fee
  • Payment processing fee: none - absorbed by the seller, never charged separately (prohibited in Quebec)
  • West Island delivery: $7.99 - active
  • Laval delivery: $8.99 - coming soon
  • Downtown Montreal delivery: $9.99 - coming soon

A fixed, zone-based fee, shown before checkout - never algorithmic, never surge-priced. Compared to competitors, OCSAPP's delivery fee sits mid-pack on price, but stays among the most predictable.

TIPS

Your tip goes to your driver

Designed to launch before physical operations begin:

  • OCSAPP never takes a cut of a tip. Your tip is paid directly to your driver; only the payment processor's fee comes out of it.
  • Suggested amounts (15%, 18%, 20%, or custom) will be calculated on the pre-tax subtotal, all displayed with equal visual weight.
  • This feature is confirmed for launch but is not yet active in the app - you'll be able to leave a tip once it ships, ahead of physical operations beginning.
FOUNDING BUYER PROGRAM

Your First Order, Delivered Free

No code, nothing to request:

  • A Founding Buyer spot is reserved when you create your account, while spots remain, for accounts created on or before December 31, 2026. Place and pay for an eligible delivery order within 60 days after card payments open, or after your spot is reserved if that is later, and your first delivery is free: OCSAPP covers the standard zone fee on your behalf, automatically.
  • The oversize order surcharge and additional-stop fee still apply to this first order if it qualifies - this bonus waives the standard delivery fee only.
  • Separately, and available to every buyer regardless of this bonus: refer a friend who completes their first order, and you both receive a $5 credit toward a future delivery fee - with no limit on how many friends you can refer.

See all founding programs and spots remaining →

WHAT YOU CAN ORDER

Products across every category

OCSAPP brings together local Quebec shops across all categories - from fresh groceries to fashion, all delivered from your own neighbourhood.

Food & Dining Grocery Health & Pharmacy Fashion & Boutiques Wellness & Beauty Events & Catering Local Artisans Auto & Industrial Parts Home & Everyday Electronics & Tech World Flavors
FAQ

Frequently Asked Questions

Everything you need to know before placing your first order.

Is it free to create a buyer account?

Yes, entirely free. Creating an OCSAPP buyer account costs nothing. You only pay for the products you buy, plus the delivery fee shown at checkout.

Is there a minimum age to shop on OCSAPP?

Yes. To create your own buyer account, you must be at least 18 years old, the age of majority in Québec. Teens aged 13 to 17 can shop only as members of a parent's or guardian's Home Profile. OCSAPP is not available to children under 13. If you believe a minor has created an account any other way, contact us at privacy@ocsapp.ca.

What is a Home Profile?

A Home Profile extends your account to your kids aged 13 to 17. You invite them from the Home Profile section of your account, and their orders are paid with your saved card. You get an email for every order and can track its delivery, and products for ages 18+ are blocked on their account. You can remove a member at any time.

What zones do you deliver to?

OCSAPP currently delivers in the West Island. Laval and downtown Montreal are published and will activate as we expand. Available delivery zones show automatically when you enter your address.

How can I track my order?

Open the order in your account: its page shows each step as it happens, from the shop to your door, on your phone or computer.

Can I schedule a delivery in advance?

Yes. At checkout, you choose a preferred delivery date, from the next day onward, and one of four time slots between 9 AM and 9 PM, subject to availability. Same-day delivery is not offered yet.

Can I cancel my order?

Yes, free of charge, as long as it's in "Awaiting Payment" or "Order Placed" status. Once the shop has accepted your order ("Processing"), cancelling needs its agreement: ask from the order page and we will ask the shop; if it agrees, the order is cancelled and refunded in full. Once your order is marked "Ready for Pickup" or "Out for Delivery," cancellation may no longer be possible - contact support immediately and we'll do our best to help.

What if an item in my order is missing or incorrect?

Tell us as soon as you notice it: write to support@ocsapp.ca and include your order number. A missing or incorrect item in an order you received is covered by our Returns & Refund Policy: you have 14 days from delivery to ask for a replacement or a refund. Reporting it within 48 hours helps us check the pickup and delivery photos and resolve it faster. If your whole order did not arrive, contact us within 48 hours of the expected delivery date.

What payment methods do you accept?

OCSAPP currently accepts PayPal. More payment methods will be added, and the ones available are always shown at checkout. Payments are processed securely by the payment processor, and OCSAPP never stores your payment details.

How do returns and refunds work?

Returns are covered by OCSAPP's Returns & Refund Policy. If your claim is eligible, OCSAPP uses photo evidence - captured both when the seller prepares your order and at delivery - to automatically determine whether an issue occurred before pickup or in transit, and resolves it accordingly (replacement, credit, or refund). You can submit a claim directly from your account or by contacting support.

What is the legal warranty of good working order?

From October 5, 2026, Québec's Consumer Protection Act gives certain new goods designated by regulation (for example, some household appliances and electronic devices) a legal warranty of good working order: the item must work normally for a minimum period set by regulation. This warranty is in addition to the legal warranties of quality and durability that already apply to every purchase, and it cannot be waived. If a covered product you bought on OCSAPP stops working during that period, contact support and we will coordinate the repair or remedy with the seller under our Returns & Refund Policy.

Are the shops on OCSAPP legitimate businesses?

Yes. Every seller provides its Quebec enterprise number (NEQ), and our team reviews each application before a shop can sell. Sellers also agree to hold the permits their category requires (for example a MAPAQ permit for food businesses) and to carry liability insurance.

Do surcharges affect the seller's listed price?

No. The oversize order surcharge, additional-stop fee, and long-distance surcharge are added only to the delivery fee - never to the product price itself, which always stays the seller's exact listed price.

Buyer Support

support@ocsapp.ca

Orders, deliveries & accounts

Phone

438-817-8551

Mon–Sat · 9am – 6pm

Marketplace

ocsapp.ca

Start shopping

Ready to shop local?

Create your account in 2 minutes. Free forever. Fast delivery from your very first order.

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